Fresh Start Insurance

01483 806 900


Conditions of Use

Please read these Conditions of Use carefully. By using this website you are deemed to have accepted these Conditions of Use.

Access to the Website

The pages on this website are intended for access and use by UK residents only and comply with appropriate UK legislation and regulation.

Copyright/ Intellectual Property Rights

All copyright, design rights, database rights and other intellectual property rights in or relating to the contents of the Website belong either to us or to our third party licensors.

You are permitted to print, copy or download any material on this site for your personal use only, with the sole purpose of using the site to seek a quotation or buy products and services. You may not access or use this site for any commercial purposes or otherwise exploit, extract, publish, distribute, or reproduce any part of this site for any commercial purpose.


Whilst we endeavour to ensure that this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any time or for any period. We may also have to suspend access to the website temporarily for routine or emergency updates and maintenance. We hope to keep this to a minimum.


We reserve the right, at any time, to revise the contents of this website including these Conditions of Use, without prior agreement from you, provided any changes do not adversely affect your current arrangements or rights, in which case you will be contacted first. Any changes to these Conditions of Use will be posted on this website and by continuing to use this website following any such change; you will signify that you agree to be bound by the revised conditions. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms and Conditions of Use.


We can give no warranty that this web site and its’ content are free from viruses or technical defects of any description. We also accept no responsibility for any technical problems arising from your use of this website.

Third party websites

This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website. No one may link into this site without our prior written consent.

Personal information

We collect your personal data information through this website. Information regarding the privacy of personal data is available in our Privacy Policy which forms part of these Conditions of Use. Please read the Privacy Policy carefully; it deals with your rights and our obligations in relation to your personal data, including what we can do with it, to whom we may disclose it together with your rights of access.


This site does not constitute any form of advice or recommendation.

English Law

These Conditions of Use shall be governed by, and construed in accordance with English law. Any disputes arising in relation to these Conditions of Use will be subject to the non-exclusive jurisdiction of the English courts.

If any of the following provisions shall be unlawful, void or for any purpose unenforceable, then the particular provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions or Conditions of Use.

Security Policy

Site Security

Voyager Insurance Services Ltd takes the security of your personal and financial details very seriously. We use industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. SSL works by automatically encrypting the information you send over the web, this prevents the potential of others intercepting and viewing this information.

You can tell that you are using a genuine SSL site and that you are in a secure area of our website by the padlock symbol at the bottom of the screen.

Personal Records

If you choose to register as a user with us you will be requested to provide certain information to allow us to contact you.

There are certain obligations to be agreed which are:

– You must not disclose your unique password to any third party and if written down, it should not be kept in a form such that could be guessed by anybody else.

– You must notify us immediately if the details are lost or stolen or forgotten and we will re-issue a new password.

– Until you do notify us, you will remain responsible for any instructions we receive and put upon in relation to a new quotation or an amendment to an existing policy.

– Full security is required to purchase a policy online for your safety.

Please tell us as soon as you can if you find any failure, delay or error in any of our services, particularly sending or receiving instructions. We will use the information held on our records of your Internet instructions unless a clear mistake can be proven.

We will take all reasonable precautions to prevent any unauthorised access to our services and your records and ensure their use is secure. If however, in the event of fraudulent acts or negligence on behalf of the user which give rise to financial loss you will be responsible.